I bought my civic in December and took it in for an oil change in October. It was my first oil change so it was free. They did an oil change, check the tread, check the filters, and the undercarriage plus one or two things I’m forgetting. They video the work, so you’re able to see how your filters, tread, and everything else looks. I really like having the video to show me everything. I can’t say what they charge because it was my first time so it was all free. I like the initiative to take the extra steps of filming and multi point inspection. Process took about an hour which is not too bad because they were thorough. Once I check the price it will decide if I go back or go to my regular mechanic.

Have always received professional courteous service. The service department goes the extra mile. Joe G stays on top with service.

Good and quick !

Great service as usual.

Just got my 2024 Honda Ridgeline and the buying process was stress free. They got us in and out around 2 hours and the dealer really worked with me to make sure the payments were in my comfort zone

Brandon was great!

I always appreciate the professionalism that I encounter at the service department. John is awesome.

Checkin with Christian was prompt and pleasant. Vehicle was serviced while I waited. Checkout with Lena was quick and pleasant. Thank you

Traveling from East TN to Orlando for a week long family vacation. My husband's truck started having issues around Asheville NC, making an awful sound. We were able to get it towed to Appletree Honda and get a rental vehicle from the Asheville airport to continue our trip. It was early Sunday morning so we checked the truck in on the kiosk system and left a brief description. They use a text message system and kept my husband informed the entire time. Luckily it was an easy fix but could have been very dangerous (missing caliper bolt causing wheel damage). Cost around $200 for the entire bill. Overall-very convenient kiosk system for after hours use, great communication and nice staff!

They made buying a new vehicle and patiently answered all my questions.

Quick, friendly, competent service. Thank you Lena and Brandon!

Great service and a speedy turn around for my vehicle. Christian is very professional and an asset to your company. My wife and I are very happy with are CRV performance and handling.