The service advisor Linda was very helpful with getting our car serviced. I am not happy about being charged a diagnostic fee even though I chose to have my car serviced. My regular Honda dealership waves the fee if we have the car serviced.

Everyone here is so helpful and nice! They always go above and beyond. Happy to be a Apple Tree Honda customer!

It was a very pleasant experience. Our salesman was prompt and efficient. Everything was pretty much in order when we arrived!

Excellent service. All explained in detail.

Always have the best experience at AppleTree Honda. Everyone is so nice and helpful. I especially love and appreciate my service advisor Joseph. He takes really good care of me. Great people! Great dealership!

A terrible mishap was turned around. Driving from Franklin to Asheville , John was designated with our work service order. However it was passed on to Richmond who was kind, patient and considerate and helped us get a rental car for the day. Maddie was fantastic in suiting us with a nice truck.Unfortunately we were not told that it would be a longer service process until after 4:00. Not sure to drive back or stay, we decided to stay across the street at a hotel and have dinner. The next morning we received a phone call stating that our vehicle hadn't even been put in for service yet. A little frustrated we walked into the service department and was immediately met by Christian who began investigating the issue. He informed as the issue would be taken care of immediately as well as deducting a percentage of the price off of our bill to make up for the cost of the hotel and restaurant. Who does that ? Needless to say we were over joyed he told us to go home and keep the truck overnight. He called us the next day stating the work was complete. We drove back to Asheville picked up our vehicle and all was well. So the award for going above and beyond goes to CHRISTIAN !!! Thank you so much Apple tree Honda.

The service was completed on schedule and the advisor was great

I always have excellent service here.

Great service! Wait time was slightly longer than expected but we waited in a comfy waiting room with coffee and WiFi. The location is also within walking distance of many restaurants - would recommend for having vehicles serviced.