Lina was on her game. Got me written up and made sure express had the parts for servicing my 23 year old Chev. Washed and ready to ride. Thank you Lina.

Can not say enough GOOD about my experience with the Honda Dealership in Asheville especially my service advisor, John Tiedemann. This is my second Honda purchased at this dealership. Have been very pleased and trusted the quality work done on my Passport. Plus having the attention I receive from John will keep me coming back in the future. Thanks to all of your excellent team of employees!! Elaine Heaton Goff

great experience today, i feel confident taking my car to Apple Tree Honda, thank you John for taking care of my needs.

Brenda provided excellent service. The shuttle service was great too!

Great service and friendly people. The price is very reasonable.

Our service consultant, Brenda McCraw, was awesome! We had to have an emergency repair on our CR-V while visiting Asheville from Ohio, and she got us in, repaired, and out the door in less than 3 hours. This was our first time visiting Apple Tree Honda, but Brenda treated us like long-time customers. Thank you!

I brought my Honda to Apple Tree Honda for two recall repairs and unfortunately did not have the greatest experience. When we pulled into the service garage, several employees were sitting behind their desks and computers, but no one greeted us, acknowledged us, or directed us where to go with the car. We were left standing there trying to figure out who we were supposed to speak with. Since the vehicle was already there for the recalls, I asked if they would look at two other issues. The hood was not closing properly, and one of the rear doors would not open from the outside. I was told there would be a $200 diagnostic charge for each issue, potentially $400 simply to determine what was wrong. That seemed excessive, especially given the nature of the problems. Thankfully, a mechanic came over and took a quick look. The rear door issue turned out to be the manual child lock on the inside of the door frame, and the hood simply needed additional lubrication to close properly. I appreciated the mechanic taking a moment to look at these rather than charging hundreds of dollars to diagnose two simple issues. When we returned to pick up the vehicle, we had essentially the same experience. We walked into the service garage with approximately five employees sitting behind their desks, and again, no one greeted or acknowledged us or offered to help. The recall work brought me here, but the overall customer service experience would make me hesitant to return for routine service. It would also factor into my decision about purchasing a vehicle here in the future. A simple greeting and some direction when customers arrive would go a long way toward making the service department feel more welcoming and professional.

The employees at Apple Tree are consistently helpful and pleasant.

Dwayne is a really good guy. He really went above and beyond for my kids and I. Im so thankful we were able to get a good, and very honest salesman. I would confidently 10/10 recommend apple tree honda to anyone i know.

Excellent service, fair pricing and no waiting around for service.