Customer Testimonials
Apple Tree Honda’s service department is a well oiled machine. Very helpful and knowledgeable staff all around.
Our experience was very good. We got signed in on time and everything was taken care of that we needed done.
Good and quick service.
Richmond made the process seamless, smooth and most of all quick. Absolutely would recommend
First service interval handled professionally- work was prompt and attentive..
Very easy to leave our vehicle. Always good communication with the staff and fairly reasonable repairs.
super friendly, efficient and communicative. Love working with them
AppleTree Honda serviced my 2021 CRV today. As usual, I received great customer service from my service advisor Brenda McCraw. My A/C was not cooling properly. The problem was identified and fixed today. Because the wait time was longer than usual, I was offered a shuttle to local shopping or dining. I went to lunch and returned to find that it was an A/C Air Compressor Shaft Seal problem. Honda had an extended warranty on this particular part, and it was covered. I have always received excellent service here!
Brenda has always been informative and pleasant! I also spoke to Aydan White today. He answered questions about Hondas and trade ins that I had. Very nice salesman.
Christian is Best at service… Appletree Joda
Brenda was wonderful. The inspection took way longer than usual.
Brenda over at Service is the best employee you have. She’s so professional so polite and very good at what she does. She helped me through a very difficult and unexpected vehicle repair. Thanks to Brenda and her excellent customer service plus knowledge I was able to get this taken care of in a manner that was relatively painless. I would give her specifically a 10 out of 10!
Brought my car in for a couple of recalls and was surprised at how friendly and professional the dealership was. A lot of dealerships seem like they just dont care unless you are buying. Even when the they had an issue with a software update that took a very long time, they were very professional and even apologized that it took so long. They will definitely have my continued business.
I got my 2026 Honda CRV today and throughout the process I had a great experience working with Bob who I highly recommend. He was very helpful, friendly and patient to explain any questions I had and made sure I got what I was really looking for. All the staff are very friendly and trustworthy! Bob is the best!
Great service
I dropped off my car for a safety recall and 100,000 mile maintenance. Upon arrival I was greeted at my window and my information was taken and I was out the door in a loaner in less than ten minutes. The next day I returned to pick my car up and had the same experience. Returned my loaner, paid my service bill and was back on the road in my car within ten minutes. Joseph is always helpful and attentative. I think your new service manager has got things moving in a much better direction than my past experiences over the ... Read More Google - Aug 19, 2026
Recently had car trouble in Brevard, NC. Apple Tree Honda was there to assist me to resolve my problem. They were extremely patient and professional. Shout out to Lena Arrington. She handled the entire repair process and was a fantastic ambassador for excellent customer service. Apple Tree Honda should be happy to have her representing them.
Was great Chris took good care of me today
Lena was amazing, she should be queen of the universe. So attentive and direct. She gave such great and informative answers to all my questions and really helped me out. Love her.
Ron the shuttle driver was a very pleasant good driver. The shuttle helped us a great deal. John in Service is always very knowledgeable and organized. Can depend on his help.
Very attractive place, workers are always friendly and professional. Today they took in my car and processed it very quickly.
Easy transaction!
As usual a friendly pleasant environment. Technician kept me updated and the service was completed in a reasonable time.
Nice clean waiting riom with complimentary drinks snd snack. Car oil change, tire rotation, vacuum and wash doe right!
Christian and the staff were absolutely amazing! No one wants the bad news with car repairs, but I appreciate how thorough they were. I felt completely confident that they were truly invested in making my car safe again. Their honesty and exceptional communication put me at ease. Thank you Apple Tree Honda for taking such good care!!!
Excellent service. Very professional atmosphere and people.
Your sevice person Christain is a wonderful person. He went out of his way to help me....
Excellent service! The young man who checked me out after my car had an oil change explained details of the inspection and was very knowledgeable and professional. Thank you
I must say Joseph and the service crew definitely showed up for me today! I was in need of a tire repair late on a Saturday afternoon in distress. He was most kind and was able to squeeze in my vehicle repair (along with a much needed complimentary wash). It’s been a tough week and needed something positive. This is the second time this week he has been a great support.
In addition, he coached me on the phone how to set the backup sensor alert. I appreciate the “extra mile” with added attention to detail.
Kudos to Joe ... Read More Google - Aug 15, 2026
Always professional and completed the work in a timely manner. Definitely use again
Easy peasy and friendly. 👍👍
Good deal and friendly people
My Service Person, Brenda, explains everything clearly-what was done and what needs to be done, if anything. The service department gets everything done in a timely manner. Communication is great!
My 2020 HRV suddenly would not start at 4:30. I had it towed to Apple Tree and Lena was able to get me into a rental vehicle so they could diagnose it next day. I requested additional service and they were able to complete everything in a day and half. I love and appreciate Apple Tree and the wonderful service they provide.
Everything was very stress free and our sales girl was very knowledgeable and was a big help
Bob was great, straight to the point, no bs. Was a great experience buying a car from him
Great timely service, friendly staff, clean and neat waiting area.
Christian is a very diligent service advisor, and the mechanics are first rate. They keep my Fit on the road. Thank you!
Easy scheduling, good explaining of service, excellent customer service with Christian.
I had my 2018 Civic serviced at Apple Tree for the first time—I’m new to the area. It was a very good experience. They readily accommodated several schedule changes I needed. At the appointment the work was completed, Christian addressed all of my points of concern, and I was on my way an hour earlier than I expected.
Always professional and courteous - I am always confident in the quality of service that Appletree Honda provides for my car
Received great service! Brenda is always helpful and pleasant to assist me!
Everyone working for apple tree Honda showed my wife and myself extreme professional business care .Thanks to everyone. Will recommend doing business with Apple Tree Honda.
We hit something on I-40 that knocked 1 side of an aluminum guard off the bottom of our Odyssey. We took a chance and stopped here to see if they could fit us in. They took a look and fixed it for free in about 20 minutes. Can’t beat that service!
You guys do a great job, thank you
Great maintenance service on my 2025 Honda Accord. Christian Zanca, my service consultant, was ready for me when I dropped the car off at 7:30 a.m. He called with updates and then to give the “20 minute” warning that the car was ready for pickup. All paperwork and keys ready and car washed and vacuumed. Thanks Christian!
Christian always handles our appointments with professionalism.
Brenda was kind, courteous and professional! She allowed me to feel like I was being cared for and confident that my car was in good hands
Very friendly staff. Quick service.
Service was spot as was time for completion. The staff was friendly and efficient but - I was given the choice of cash or debit card or with a surcharge with my credit card. I choose the debit card and ended up paying an additional $4.77. Then I called to check on the charge and they never called back! So much for not being more careful
Very professional and great communication. Christian is the best.
I have such a wonderful experience at Apple Tree Honda in Fletcher, NC! From the moment I arrived, the team went above and beyond for me. Dave Talburt is very professional and nice person, explained everything about car and process to buy, helps a lot to choose exactly what match to my needs and budget. I appreciate him a lot. I was thinking to buy different make and model, but he changed my mind completely and I bought Honda CR-V. Thank you very much for such wonderful experience and pleasure to work with this team.
Easily the least stressful car buying experience I’ve had. Joycelyn made everything easy and was a great communicator throughout.
Very good service
Very efficient check in, and professional.
Was visiting the area and began experiencing some transmission issues. Apple Tree worked with me to get this issue resolved quickly without having to use my entire trip stranded/waiting at the dealership. Very good service all around.
Christian and the team couldn’t have been better. Communication was top notch. Highly recommend.
My boyfriend and I have bought two vehicles from here in the past maybe 6 years. The people we've talked with were nice every time we had been at the dealership. My boyfriend is very happy with our most recent purchase, so far! A big thank you to Duane and Tiffany for helping us!!
Experience highly tailored and not only got me the car wanted, got my Payment’s $140 less than what I was expecting. Just go in and ask for the Greek or Bob and these guys will get you taken care of so glad I went to Apple Tree Honda. I will definitely be sending them some business. If you want 0 down and low payments these are your guys.
Work was done on time, with detailed follow up.
I Really wish you had NOT chanfrom using Sunbit to now using Affirm. Affirm Only wanted to loan me $180, that's a joke since I needed a new Alternator which was over $1,200. So thank goodness Sunbit let me have a Credit Card for $800,(because I had used them 2x before & paid w/balance of $0.000). So, if you could please consoling Back to Sunbit, instead of Affirm, thank you. Other than that I'm glad with your service & I appreciate your staff, everyone is very nice & helpful.
Awesome experience. Alana was great, pricing was fair and we were in and out quick with our new vehicle.
Wonderful service!
All staff were exceptionally helpful and not pushy.
Found the used car I was looking for at a reasonable price & as with a purchase I made in 2025, Bob was very helpful and the loan person was professional & efficient
Excellent!!!!!
Was greeted warmly. Explanation of needed service and cost was provided. Great working with Lena, accurate service time actually finished a little early.
Service Advisor Christian really took care of my issue and I love both Sales and Service at AppleTree Honda. I have been using them exclusively since 2019 and have always had wonderful service.
Ourstanding service! Fixed a difficult tight locking lug nut problem that another service department had trouble with.
Fast, friendly and efficient.