Customer Testimonials

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Google Jul 2, 2026

JP at service is fabulous!! Really takes care of you and the problem.

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Google Jul 2, 2026

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Google Jul 2, 2026

Efficient and courteous! Easy experience.

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Google Jul 2, 2026

John was very attentive on taking care of our needs with the service of our Acura. The mechanic found the issues of our car and we are delighted that the issues are fixed. Thank you Appletree

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Google Jul 1, 2026

Always a pleasure. Arrived with an appointment for routine services, expected a 2 hour wait; was out in 1.5 hours. Effective, professional Service Writer; got a complementary car wash.

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Google Jul 1, 2026

Let me just say we were completely blown away by Apple Tree Honda!! The service we received was impeccable. Benjamin Scott, from the beginning was professional and knowledgeable. At no point during the process did we feel pressured which I truly appreciated. Ben got us the exact truck we wanted at an even better price! When we went to sign the paperwork, Zaine made that process quick (as can be) and easily understandable. We knew what we were signing before we signed. Everyone we met with was friendly and helpful. I highly recommend Apple Tree Honda and look forward to ... Read More

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Google Jun 30, 2026

The Acura team is the best. We have relied on them for many years and will only service our RDX here. John has saved us many times and always had our best interest at heart.

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Google Jun 30, 2026

Very clean and friendly place.

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Google Jun 28, 2026

Ben, our new car salesman, did an outstanding job making the process clear, fair, and transparent. This was our best car buying experience by far. Ben knows his stuff, and we will definitely be sending more people to him and Apple Tree Honda!

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Google Jun 27, 2026

Peter and Zain were the best. Helped me get into a beautiful Honda Accord. My whole family has always worked with Appletree and we won’t go anywhere else!

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Google Jun 26, 2026

Alana was a wonderful help! She was very knowledgeable about the cars, and was very swift to get us on the road with our new ride!

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Google Jun 24, 2026

I had the pleasure of working with sales rep Alana and she helped me purchase a 26 CR-V. She made me feel comfortable unlike the other dealerships I went to. I did not feel pressured or dismissed when I told her what I was looking for and a price I was trying to stay around. Car buying can be stressful but she made it easier. 10 out 10 recommend Apple Tree Honda and Alana.

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Google Jun 23, 2026

Had a great experience working with Ben at the dealer. Their offer on my trade in blew everyone else out of the water and negotiations were good; not pushy and very informative. I would definitely recommend it!

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Google Jun 22, 2026

Thank you Peter Dean for all the time you spent with so I could have my 2019 Honda Fit. I am grateful to have such a nice young man assist me with buying and comfortably going the extra mile Sandi H

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Google Jun 21, 2026

We had an awesome experience with Ben who handled all of our detailed questions then worked with us to get what we were looking for. Really appreciate the assistance and the listening to our needs.

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Google Jun 19, 2026

Alana was a pleasure to work with!

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Google Jun 19, 2026

I went to AppleTree Honda to look at and test drive a 2026 Honda CRV . I was approached by a sales lady by the name of Alana. Alana was wonderful. She was very sweet, personable, professional and just down to earth. Zain from finance was also very helpful and personable as well as professional. He took his time and thorough when going over and explaining all the documents I had to sign. Zain also saved me more money and even took the time to help me with something non related. I just felt like Zain and Alana went above and beyond ... Read More

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Google Jun 17, 2026

Had some serious issues with my Prologue and had to take it in. From the very start Richmond kept me informed and even patched a small crack I had in the windshield without me mentioning. Top notch service! Will be back.

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Google Jun 7, 2026

I went into Appletree planning on purchasing my lease. I worked with Ben and he took me through all my options around purchasing my lease, and leasing a new vehicle. I ended up walking out of there with a car I love even more than the one I had. Everyone was super friendly, laid back, and I feel like I got a great deal. I would happily work Ben and the other team members at Appletree again.

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Google Jun 6, 2026

Tania and Tiffany were awesome! They were kind, helpful, and straightforward.

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Google Jun 5, 2026

I went to Apple Tree in a time when I really needed a good reliable car. It was late when I'd gotten off from work. Despite the time, Duane met with me, listened to my needs and directed me to exactly the car I needed. After checking out the car and the test drive, we sat and talked about the trade in, and meet with Chris (who I assume was the manager). There wasn't a lot of push to hurry or make a deal right then. Ultimately, I found another vehicle elsewhere that suited my needs better. In ... Read More

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Google Jun 5, 2026

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Google Jun 5, 2026

Mr. Dave was extremely helpful throughout the entire process of getting my vehicle. He was patient, honest, and made sure I understood every step before moving forward. He took the time to answer all my questions and helped me through the process, and never made me feel rushed or pressured. I really appreciate his professionalism and kindness. Thanks to him, I was able to get a car that I really like. I would definitely recommend him to anyone looking to get a vehicle.

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Google Jun 4, 2026

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Google Jun 1, 2026

Excellent service with detailed explanations.

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Google May 30, 2026

We recently purchased a minivan and had the pleasure of working with Aydan White. Aydan met us at the door and was very courteous in asking us what had brought us in and once we told him which model we wanted to look at, he wasted no time in pulling around the van for us to look at and then test drive. Aydan was very personable and not pushy whatsoever. During the negotiation process, it took no time at all for us to walk out with the price we were willing to pay. Overall and very nice car buying experience!

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Google May 26, 2026

We had a wonderful experience with Apple Tree Honda! Service Adisor, Zack Kurs, was our night in shining armor. Upon arrival at AVL and our "epic fail" at picking up our reserved vehicle from Budget Rent a Car, we contacted Apple Tree & Zach picked up the phone. Zac's friendly, professional demeanor was just what we needed. Zack got us in a new CRV for less than what we had paid for the "failed" Budget rental. Being a CRV owner, we have never had a bad experience with our local MN Honda dealer & now ... Read More

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Google May 26, 2026

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Google May 25, 2026

This one gose out to Peter Dean and chris the greek. Peter helped us and showed us to the car that we had been looking at super nice down to earth guy and chris a ball of energy that thats place needs. Peter and chris are the best. One thing that apple tree could work on is getting their cars detailed by somebody else the car was super dirty in places that it shouldn't have been dirty on the seats and the cup holders on the windshield and the back window and the trunk. Other then that my boys ... Read More

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Google May 25, 2026

If your looking for a great car guy Peter Dean is the guy to go to. He isn't pushy like others and treated us like family!

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Google May 23, 2026

Amazing experience! Aydan is so incredibly kind, genuine, professional and patient while we worked our deal. I cannot say enough good about him! And we have never had a better financing experience with Zain-straight shooter. We cannot say enough about how thankful we are to have walked in to Apple Tree Honda!

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Google May 23, 2026

Have always received excellent service at Apple Tree Honda since I bought my old 2009 Honda CRV there. Yesterday was no exception, prompt and thorough service by Christian in repairing the air conditioner on this car for a reasonable price.

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DealerRater May 23, 2026

Very good work by Christian repairing the air conditioning on the old (2009) Honda CRV I purchased new from this dealership. Have always had very good experiences with this dealership.

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Google May 18, 2026

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Google May 13, 2026

Solid experience with these guys. I recently bought a 2019 Miata from them and (other than Android Auto confusion) it’s been completely trouble-free since the delivery. The quality of the vehicle was top-notch and the staff were really easy to work with during the sale, didn't pressure me into a warranty or anything. I’m very happy with the purchase and would definitely recommend checking them out if you're looking for a reliable ride and a fair deal.

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Google May 4, 2026

Alana did an amazing job helping me find a vehicle that was the right fit. I felt very comfortable and thought communication from Alana and the whole team was great. They went above and beyond helping me learn about my vehicle after the purchase as well. Thanks ATH!

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Google Apr 30, 2026

Good place

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Google Apr 29, 2026

I just had the greatest experience with Apple Tree Honda in Arden, NC. If you're like me, I was feeling a bit overwhelmed by all the options out there - but once I stepped into Apple Tree Honda, I knew I had found a really special dealership who is all about the customer experience first and foremost. I considered three other dealerships in the area, and none compared with Apple Tree Honda. I got a 2026 Honda CRV-EX. I wanted red, but they didn't have it on the lot. However, they arranged to have one brought to their location, ... Read More

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Google Apr 28, 2026

I bought my Honda Odyssey in Charlotte but today I went to Apple Tree to get their help hooking up my Honda Link. Service referred me to sales. When I went in, a lovely young salesman spent about an hour hooking it up, then showing me how & actually lifting out my middle seat, all while being super patient & friendly. Next car I get, I will totally be giving Aydan White my business. 🥰♥️

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Google Apr 28, 2026

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Google Apr 28, 2026

While on the way over the mountain, after a wonderful well-deserved beach vacation, our vehicle experienced a catastrophic transmission failure. The team at Apple Tree Honda in Asheville/Fletcher NC, truly went above and beyond to help us. Our service advisor, Lena, did an outstanding job keeping us informed throughout the entire process. She was professional, responsive, and made sure we understood exactly what was happening with our vehicle at every step. Service Manager Jack also stepped in and showed exceptional customer care. He arranged for us to rent a brand-new Honda so we could safely make it back across ... Read More

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Google Apr 25, 2026

They were thorough, friendly, explain what was fixed. The place we waited at was nice, clean, comfortable, & had coffee available for everyone.

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Google Apr 23, 2026

We went to Apple Tree to get a weird electrical issue checked out on our Honda Clarity, and they did not give up on the issue until they had 100% solved the problem. Not only that, they advocated on our behalf to Honda to have it covered by warranty. They absolutely went above and beyond. Christian was especially wonderful, and the entire service team was professional and kept us in the loop. Usually I am suspicious of dealerships because some of them try to swindle you -- I am so happy to know that Apple Tree is not like that -- ... Read More

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Google Apr 18, 2026

I had a great experience working with Bob. He was incredibly responsive throughout the entire buying process and a total pleasure to deal with. Professional, friendly, and made everything seamless—I highly recommend reaching out to Bob if you’re looking for a new or used vehicle!

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Google Apr 13, 2026

My wife and I recently purchased a new Honda Pilot from Apple Tree Honda and had a genuinely great experience with everyone involved. We worked with Dave on the sales side, and he was fantastic — knowledgeable, patient, and able to answer every question we threw at him. Due to our schedules, we had to return later in the evening to finalize the purchase, and when we came back the vehicle was prepped and ready. Dave took extra time to walk us through all the features and even helped set up driver profiles for both my wife and me. We also ... Read More

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Google Apr 9, 2026

Delightful to deal with. No hassle attitude. Helpful, professional, informative and friendly. Customer driven service. Chris and Dwayne were great communicaters, attentive and very knowledgeable. The whole process was pleasant without feeling pressured.

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Google Apr 7, 2026

Made a recent purchase at Apple Tree Honda, and I got to say, it was the BEST experience I have had at any dealership. Angelo went above and beyond to assist with everything I asked for. The manager on site was equally a pleasure to deal with. Thank you for making this a pleasant experience. I highly recommend visiting Apple Tree for any car needs you may have.

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DealerRater Apr 3, 2026

I had a 10 AM appointment for a Honda recall repair. I was told on the phone, it would be a 2.5 hour maintenance upgrade. I arrived at the dealership at 9:45AM and checked in. It is 2:30 PM and the car has not been serviced. This is the only Honda dealer in the Asheville area. I was told if I rescheduled the service, the same thing( wait time) would occur. I have waited almost 5 hours with no work having been done on the car.

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Google Mar 28, 2026

I usually see Tony but he was helping another customer so with his permission Alana helped me! Tony checked in with us throughout the process. They were both very helpful! I love Apple Tree!

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Google Mar 22, 2026

Honest and friendly service from Peter and Chris! Highly recommend coming to Apple Tree Honda.

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Google Mar 17, 2026

Peter Dean helped us out a lot! I found a great Honda at a price I could afford! Exceeded my expectations and I didn’t have to travel far to find something great for me and my family! Peter is very helpful, professional, and good guy to work with! He let us take some time to come to a decision and even helped keep my young daughter distracted in a difficult environment for a kid. I would definitely recommend working with this dealership in the future!

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Google Mar 5, 2026

When shopping for a new car we knew the size, bells and whistles we wanted but not a specific make or model. After shopping at several dealerships and driving other cars, we refturned to Appletree to purchase our car. Alana was one of the biggest reasons. She was absolutely the best salesperson we have ever dealt with. She answered all questions, text messages, and notified us when the car we wasted came in. The day we purchased, the entire staff were wonderful. I would highly recommend Appletree Honda. We love our car!

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Google Mar 4, 2026

I was very blessed to speak with Alana when I called about the difference in pricing at different dealerships. She was amazingly kind, provided honest information about pricing immediately, answered all my questions. No hard sell, which always turns me (and most people, I guess) totally off. Apple Tree is very fortunate to have such a kind and competent sales person.

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Google Mar 3, 2026

We had a great experience with Apple Tree used cars! Steve and Chris were wonderful to work with and were very patient with me while I decided which car I wanted to purchase!

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Google Feb 28, 2026

Peter Dean was a wonderful salesman. He listened and dealt with us in a fair and caring manner. I would highly recommend him for your next car purchase.

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Google Feb 24, 2026

We had such a wonderful experience at Apple Tree Honda in Arden, NC! From the moment we arrived, the team went above and beyond for us. We actually got there at 8:00 AM, earlier than the sales staff typically start. Even though they had a meeting that morning, they kindly grabbed a salesman who had come in early, Jeremie, and he took great care of us. Jeremy was incredibly patient, thorough, and never rushed us. We originally came in interested in the Honda Pilot, but it was freezing cold and even started snowing that day. The sales manager thoughtfully brought the ... Read More

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Google Feb 20, 2026

We went on Valentines Day to look at a truck we saw online. Blake came out to greet us and show us the truck. He was very personable and not pushy. Was able to answer our questions and provide details. Just a great salesperson and I highly recommend you ask for him if you go to look at a car. We then went inside to further discuss the truck and to try and come to an agreement on price. We met Chris Hagelios who was also wonderful to work with on this deal. Chris was down to earth, funny and ... Read More

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Google Feb 19, 2026

Clean, good experience always

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Google Feb 18, 2026

I’m the proud owner of my second Honda. Both were purchased at Apple Tree Honda. Megan Hulse was a great sales associate! She was diligent in working with me to help get the car I was looking for. From our first meeting to walking off the lot with my new car I am confident in saying Megan and the Apple Tree team was excellent. Michael was great with the special computer pad! Give Megan a call. She will fix you up!

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Google Feb 18, 2026

My experience has been one of consistent high quality service and trustworthy relationships since I purchased my first Honda Odyssey there in January 2012. Knowledgable, friendly, customer focused service advisors provide clear explanations of otherwise complex issues ~ and listen to my concerns. Apple Tree Honda offers a family welcome ~ every single time! Worth the drive 🙏

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Google Feb 15, 2026

I would like to congratulate Joe as an excellent representative for Apple Tree Honda. He excels in all unnecessary attributes of service and expertise. Joe is the reason I come to your service department thank him for me. respectfully Anthony Asbury

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Facebook Feb 15, 2026

Go see Peter at Apple Tree Honda. His relaxed and kind personality made the process easy. Grant and Reid helped me as well in purchasing my used CR-V. A great team!

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Google Feb 14, 2026

I just picked up my new Honda Passport TrailSport from Apple Tree Honda. The entire process about the buying a vehicle was done in a very professional manner. My sales person , Alana, made the whole process go smoothly. Even the finance person was easy to deal with. I've worked with the parts department and they seem to be top notch also.

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Google Feb 13, 2026

We recently bought a 2026 CRV. All of the staff was very friendly, helpful and professional. I would like to recognize Alana who sold us our vehicle! She was great through the entire process, introducing us to people in other departments and giving helpful advice. She was kind and professional. . She has reached out since offering some technical help which we greatly appreciated!

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Google Feb 13, 2026

We had a great experience here! Peter was awesome and so helpful with our car buying experience!!

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Google Feb 13, 2026

We had a great experience exchanging our leased Accord Hybrid for a 2026 CR-V Hybrid! Alana was very knowledgeable and walked us through the process with patience and ease, and Tiffany got us through the complicated finance process painlessly and transparently! We're very happy with our experience and we'll be customers for years to come!

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Google Feb 4, 2026

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Google Jan 30, 2026

Peter Dean was absolutely amazing helping me find a vehicle I could afford and was reliable. I didn’t feel pressured and he was willing to do what he could to make the best deal and experience for the customer.

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Google Jan 30, 2026

Five+ years of excellent service and maintenance. Very happy to have my Honda CRV very well taken care of, and to know that Brenda McCraw takes gracious care of all those needs. 5 Stars Well Deserved!

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Google Jan 21, 2026

Great experience with Tony on leasing my vehicle. He’s thorough with information, patient with all of my questions, a genuine nice person, and I never felt rushed. He got my payment where I needed it to be which was amazing. I recommend making an appt with him, he’s wonderful!!! Mike in finance was also great to work with and was also patient, organized, and thorough with all of his information. Refreshing sense of humor which helped when signing my life away hahaha! Overall great experience today and love my new car. Thanks guys!

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Google Jan 14, 2026

Best service dept I have ever experienced.

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Google Jan 6, 2026

The service department is GREAT! I came for an oil change and they even washed and vacuumed my car. Super friendly as well!

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Google Jan 4, 2026

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Google Dec 19, 2025

I wanted to order a new 2026 Honda Passport for March 2026 delivery. Yesterday I went to Apple Tree Honda and met a VERY nice sales consultant by the name of Tania Marcusso . She was extremely easy to deal with and has a great knowledge of the vehicles they sell . It probably took less than an hour to get the deal done and NO pressure to sell me things I did not want . If you are in the market for a new or used Honda I would HIGHLY recommend to ask for Tania , she will take care of you in a professional ... Read More

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Google Dec 19, 2025

Top-tier service department.

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DealerRater Dec 12, 2025

Would give zero if I could. During an oil service, they scratched my car (not a small spot). Well they tell me to bring back in and they will repair it. Absolutely the worst mistake I made. Not only does it not match my car it’s not smooth and has bubbles in the paint. The GM Matt refuses to call me back, the service manager will not call me back either. I have reached out to the owners Jason and Kelby Locke.

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Google Dec 7, 2025

Full service when checking out the service center added a big discount coupon thanks again

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Google Dec 7, 2025

Very warm and clean facility. Everyone was pleasant and very easy to work with. Not overbearing or pushy at all. Bob was extremely patient and helpful, so easy to work with. I will definitely buy from Apple Tree Honda again. I recommend 100%!!!

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Google Dec 6, 2025

Bob was amazing, kind, and extremely helpful. I had to finance a car after my previous one was totaled. I was a bit traumatized and nervous since my previous car dealer experience was not very good at all. His compassion and honesty made the process so easy. I felt cared for. Bob answered all of my questions and ensured I was put in a clean, safe, reliable vehicle that will last me. Everyone that works at Apple Tree is so nice! They remember you, and will help you with anything need!

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DealerRater Nov 27, 2025

We just purchased a 2025 pilot from Apple Tree. Our salesperson was Matt. He is a newer salesperson and he was very personable and listened to all our needs in a vehicle. The transaction was smooth and we drove home that night with a new ride. The new car manager gave us a discount to sweeten the deal. Ask for Matt if you go there, he’ll treat you right. Ray and Colleen, Weaverville

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Google Nov 23, 2025

I have been bringing my car to Apple Tree Honda since 2020. They give consistently excellent service from start to finish (special shout out to Brenda and Joe). My 2017 Honda Accord now has over 100,000 miles on it, and I know that I can trust them to keep it running safely for as long as possible.

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Google Nov 23, 2025

If 10 stars was an option we would choose it! We recently retired to NC for rom another state. We have been a Honda family since 2000 and have owned 13 Honda vehicles between us. We visited Apple Tree Honda back in August for an oil change on our Ridgeline. We met Tony while we were waiting for service. Explained to him we would be purchasing a new vehicle for me and wanted to make the purchase in November. We told him the exact car color and model we wanted to purchase. Tony remembered our conversation and contacted us early November to start ... Read More

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Facebook Nov 22, 2025

I had a pleasant purchasing experience and I’m very happy with my new car.

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Google Nov 22, 2025

I had a very pleasant purchasing experience with my salesman Pat Gregory and sales manager Brian Bulis and I’m very happy with my new car.

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Google Nov 21, 2025

We just purchased a 2026 CR-V at AppleTree Honda. We worked with Peter, he did an awesome making my transition great!! We will definitely do future business with him!!

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Google Nov 21, 2025

Update: Was there again for an express service. Once again, Garrett was happy & friendly & thorough. Newer Service Advisor, Garrett, helped me with replacing my headlights both over the phone and in-person today. He made the process seamless, answered my questions, and double-checked a couple things.

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Google Nov 8, 2025

Had a great experience buying our 26 Passport from Apple Tree. Our sales associate, Ryan Martin, was fabulous. Amazing product knowledge, patient with all our questions, and helped us spec out exactly what we wanted. Made the process pretty easy. Really happy with the new Passport and will seek out Ryan the next time we are in the market for a vehicle.

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Google Nov 6, 2025

Wonderful costumer service from Bob! We’re very appreciative of his help in finding our Honda Pilot.

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DealerRater Nov 6, 2025

We were so please with the help we received from Bob when searching for and purchasing our Honda Pilot. He answered all of our questions and was very knowledgeable. Highly recommend!

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Google Nov 5, 2025

Megan Hulse and Tiffany Davis were easy to work with and very professional. No problems, and we left happy.

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Google Oct 30, 2025

Definitely 5+ Stars! Awesome customer service and with my salesman Bob! Glad I came to AppleTree Honda for my car!

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Google Oct 27, 2025

Had the best experience purchasing a new Accord from Ryan Martin. He was professional and persistent on helping me get the perfect car with a payment in my budget. I love my new car! Thanks so much Ryan!

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Google Oct 27, 2025

Peter Dean in used cars did an excellent job getting my husband into a new to him truck. He was professional, thorough, knowledgeable and very pleasant-no pressure. We would highly recommend him if you’re looking for a pre owned car.

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Google Oct 25, 2025

Had a great Experience at AppleTree Honda in Asheville Nc. Tony was amazing, along with all the others involved in getting me into a new car. Tony was not pushy he was very helpful in finding me an AWD SUV in my price range. He kept in touch but wasn’t like most car salesman where they aggravate you all the time. He was not about just “Let me sale you a car” he was honest and told me all my options he really cared about what I needed and where I needed to stay in payment wise. He was ... Read More

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Google Oct 25, 2025

Went in for replacement of recalled part. Staff was very helpful and courteous.

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Google Oct 23, 2025

I drive a used Honda and I could not say enough good things about this service dept and Joe G (my service advisor) any problem big or small he has given me personal, practical, and professional advice on how to solve it.

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Google Oct 18, 2025

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DealerRater Oct 16, 2025

No inspection done on used Volvo I bought. The computer was dead. After we got a new one, over 100 codes popped up. Had to do an $11,000 repair on engine. Very fortunate that Volvo covered it. But apple tree DID NOT inspect this car in any way, shape or form. Crooks. A/C did not even work. Could not tell because it was winter time.

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Google Oct 15, 2025

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Google Oct 12, 2025

We had a good experience purchasing the Honda. Peter Dean, Sales Associate and Tiffany Davis, Finance Manager, were fair, professional, knowledgeable and sensitive with time. We appreciated their work and care. We highly recommend the Apple Tree Acura team. Peter and Tiffany, Thanks again for all your work and help. All the Best, Patricia


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