Betsy Woods was absolutely amazing. She communicated with me as I waited for a car to come in and then on the day my Civic arrived she braved significant traffic to get me at my office to make sure I could take the car home that night. All the while she was professional and easy to talk to, making the whole process as smooth as possible. Betsy truly is someone who goes above and beyond.
'Never take your car to a dealer when it needs service.' This is what I've been told my entire life. However, something was wrong with my CR-V and my local mechanics kept dismissing me and telling me just to put a heavier weight oil in her. Since it was getting worse, I did my research online and called Apple Tree for a service appt. They diagnosed the problems in just a few minutes and it was exactly what I thought it was based on my reading, the timing valve actuator, which left alone could have caused damage to my motor. The price was about $100 more than the estimate range online, but it got fixed and got fixed right. There was also a purge valve sticking and they got that straightened out too. They communicated through the whole process, so there were no surprises. It was a wonderful experience. Since my car will be paid off in 3 months, I didn't want any surprises. From now, I will only take my car to the dealer for service!
This was one of my best experiences! I want to say thank you to NICK!! He was so nice very outgoing. He made me feel like part of the Family! He was always with a smile and made me laugh! If you go to Honda dealership in Arden NC ask for NICK!!
For over 16 years, AppleTree Honda has flawlessly maintained our 2004 Honda Element, and AppleTree continues to maintain our 2016 Accord...and on October 11, 2021, we were very pleased with every aspect of the purchase of our new 2021 CR-V from AppleTree Honda. Betsy Woods was the very capable sales person who skillfully took us through the purchase, and business manager Zain Rigsby flawlessly completed the process. Both individuals are exceptionally professional in every respect...knowledgable, efficient, patient and helpful.
Sales person Betsy was awesome. Service advisor Evan was very knowledgeable. If Honda's your thing, these are your peeps.
Brenda was my service advisor and she is the best. She seems very knowledgeable and is very kind. From start to finish was great.
I recently had my Ridgeline serviced at Apple Tree Honda. Service was excellent and as always, Brenda was very knowledgeable about my vehicle. Unfortunately I am unable to do your survey about the experience because DISH is intercepting my emails.
I recently purchased a 2013 Honda Civic from Apple Tree Honda. It has been many years since I last bought a car and I had a lot of anxiety about having to do so. Apple Tree Honda was highly recommended to me and I am so glad I acted on that recommendation. The folks at Apple Tree Honda were so wonderful to deal with. I love my Honda Civic! I plan on being a lifetime customer of Apple Tree Honda. Now I am thrilled to recommend Apple Tree Honda to anyone making their next car purchase. They are the best!!! Susan King First Grade Teacher
Wow! I cannot say enough good things about the whole Team at Apple Tree Honda. We had a very scary experience hitting a rock late at night on I40 while driving through for vacation and the morning after when Firestone couldn’t help us because we had actually broke our entire rim, Apple tree saved the day. I walked in distraught and exhausted with my baby and Betsy in sales took wonderful care of me. She went above and beyond her normal duties to help coordinate the best possible solution for me across all teams, scheduling, parts, service, etc. I was so amazed at how each person stepped in and treated me with such care and empathy and urgency to my situation. They overnighted our part and worked us into their schedule and had it fixed the next morning. It was a speedy resolution to our issue and they got us on our way to vacation, but the most important thing was how I was treated and taken care of. Thank you thank you to all who helped me! You are all wonderful!!!
I highly recommend this dealership and Betsy Woods. She was extremely down to earth and she helped me find the perfect new Honda for my lifestyle! Very impressed with the entire process and this was my first new Honda! Thank you Appletree Honda and Betsy !!!!
Me and my daughter had such a pleasant experience with this dealership! Tony Atkins was very knowledgeable, not pushy, and very kind during my car buying process. He took his time and made sure before my daughter drove off the lot that she fully understood many of the amazing features on my CRV. All of the staff that I came into contact with were very helpful and friendly. Thank you for such a great experience. The place in vey clean and up to date with modern technology would highly recommend A+++
I went in to service my Civic last week and walked around the empty showroom while waiting. Peter Estrada asked if I needed help, and explained that inventory is low because of supply chain issues. He offered to quote me on my Civic for a potential trade-in. I'd been looking into a Pilot but he strongly recommended a (lower-priced!) model - CR-V. I test-drove both, and he was right. The Pilot was too big for me to drive. I ended up trading in the Civic for the CR-V Hybrid - they covered all the service fees, threw in weather-proof mats for the entire vehicle. All in all - a fantastic experience. Thanks so much, Peter! Will definitely recommend.
Highly recommended! A+ to do business with!
Very fast and friendly service.
Received notification about a software update. Called and spoke with a lovely lady who was very helpful and made an appointment. Met with Jeff Warren in Service Department, who was absolutely very polite and had a shuttle drive me to a local shopping center. Called sooner than anticipated to let me know my vehicle was done and mentioned a service requirement which was taken care of while I waited less than an hour! I definitely will return for ANY of my Honda services and/or purchases!
Recently had to change the battery in my 2009 Fit. The radio shut down and required me to call the dealership to get help getting it back up and running. Caleb in service was super helpful. Thanks Caleb!
Easily one of the best and fastest car buying experiences. Dan Corcoran was super knowledgable and easy going (nothing like other pushy car salesmen I've had to deal with) and he made the whole process smooth and efficient. Left the dealership with a 2021 Honda Accord in no time! 10/10 experience.
I did not have an appointment but was in the area & knew it was time for oil change & tire rotation. so decided to check availability for service & they were kind enough to fit me into the schedule. So good to have the maintenance done. Also received free car wash.
Efficient, polite, non pressure assistants in finding a car
I had such a pleasant experience with this dealership! Tony Atkins was very knowledgeable, not pushy, and very kind during my car buying process. He took his time and made sure before I drove off the lot that I understood many of the amazing features on my CRV. All of the staff that I came into contact with were very helpful and friendly. Thank you for such a great experience!
Great service installing a back seatcover that was purchased with a new CR/V. No charge. Plus, a free exterior and interior cleaning included.
Efficient. Friendly. Easy access.
The Honda service department and specifically Brenda McCraw did an outstanding job repairing my Honda Odyssey. The braking system was exceptional noisy and the brake pedal went almost to the floor when stepped on. The shop found that the brake pads were installed improperly and that there was air in the master cylinder cables. The service department was able to get me in just before the 4th holiday. My thanks to the whole team for a job well done. You have won another customer!! Dan Gaines
I.HAD.THE.MOST.AMAZING.EXPERIENCE.HERE. My car was recently totaled and I was having a difficult time finding a replacement that would be reliable. I was looking in the wrong places and I didn’t know who to trust and I was stressed and frustrated. A close friend told me I should speak to Betsy at Appletree Honda, which isn’t even in my state. She’s in Asheville, North Carolina and I am in Atlanta, Georgia, but I didn’t have anything to lose so I contacted her. I could tell from the moment we spoke that she was truly listening, and she made me feel heard. I believe she cared every bit as much as I did about getting me into the perfect car and making me super happy. Well, I’m ecstatic. Over the moon. She’s extremely knowledgeable, and because of her expert advice I even chose a different car than I originally intended. It was much more my style and was a much better choice and I look great in it. I’m really excited to be in a Honda and know that I’m set and safe for years. I know Betsy spent a lot of time and energy to get me the best deal, and she kept me updated every step of the way. SHE EVEN PICKED ME UP AT THE AIRPORT when I flew in to pick up the car. Above and beyond. It could not have been an easier process, and it could not have been a more joyful day for me. Everyone was super nice there and also very patient and accommodating when I queened out and shrieked and screamed and danced around in pure delight.
Welcome to Apple Tree Honda
When you choose this dealership, you choose a lifelong partnership with your dealer. We are committed to helping you find the right vehicle for you as well as preserving the performance, safety, reliability, and long-term value of your vehicle purchase. You can count on this dealership for an opulent service experience from the moment you enter our showroom. Visit us today at our address — our seasoned professionals are ready to answer any questions you may have.
This Dealership strives to provide the best vehicles and service possible to the dealership area. Our experienced sales and service staff is available to help you find and maintain your next vehicle. Visit our showroom today and let us help you find your dream vehicle!